Your Partner in Business Process Excellence

NSB provides Business Process Management (BPM) solutions that can help you achieve higher-levels of operational excellence, increased profitability and a create sustainable competitive advantage. With over 2,500 committed professionals, we are experts in building customized, high-performance process teams and centers that deliver the customized service you want in a highly cost-effective manner.

Leading companies in the Telecom,Banking,Insurence,BFSI, and other industries choose NSB because we deliver:

High Financial Value – Significant initial and ongoing cost savings, minimized upfront capital expenditures, and additional discounts with add-on lines of business mean you can focus key resources on core competencies

Consistent Brand Alignment – Complete alignment with client strategies, initiatives and technological environments, means iEnergizer serves as a virtual extension of your teams

Scalability Across Geographies – Improved levels of service and the ability to scale teams and facilities to any size program enable full flexibility

Rapid Service Deployment – Quick ramp-up capability enables seamless service transfers with short turnaround times

Service Metric Excellence – Rapid deployment of expertise and a persistent focus on over-achieving benchmarks, means service metric marks are consistently exceeded

True Partnership Experience – Dedicated, committed teams and a resilient operational infrastructure results in seamless and extensible integration with your long-term plans and programs

NSB teams always consider themselves a direct extension of your brand and operations. Being a mid-sized company enables us to offer clients the best of both worlds – the resources to provide a scalable environment and an infrastructure that allows nimble and customer-focused BPM services.