About Us

Welcome to NSB!

A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and transformation solutions.

Who We Are

Founded in the year 1993, we believe in business process excellence. So, it’s a no-brainer that, we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche and we take pride in bringing you unparalleled expertise through our team of 2,000+ professionals across 5 delivery centers, Pan India. We focus primarily on Customer Experience (CX) which is why our staff and customer retention rates are among the highest in the industry.

Who We Are

Founded in the year 1993, we believe in business process excellence. So, it’s a no-brainer that, we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche and we take pride in bringing you unparalleled expertise through our team of 2,000+ professionals across 5 delivery centers, Pan India. We focus primarily on Customer Experience (CX) which is why our staff and customer retention rates are among the highest in the industry.

Our Analysis, Your Growth

Feedback

We provide our customers with constructive feedback to improve the overall performance of the campaign based on analysis and trends.

Analysis

We carry out a common analysis for different campaigns like –
  • New product launch impact
  • Comparison of sales trends for different devices and plans
  • Impact of a new promotion
  • CX trends
  • Voice of the Customer analysis

Expertise

Validating our focus on ‘Excellence’, all our supervisors must to go
through complete product training, including certification requirements.

The Edge Factor